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Refund policy

Refunds/Returns Policy

We want you to love the products you buy from us, but if you change your mind we have a no quibble returns policy. If you are returning because of an error (we try to be perfect all the time, but sometimes mistakes happen!), we will of course refund you the total cost or replace the goods at no additional charge.

If an item is unwanted, it can be returned to us within 60 days for a no-quibble refund. The item(s) must be in a resaleable condition, unused and in their original packaging and the costs of returning unwanted purchases to us shall be borne by you.

For unwanted items you can create a returns label here. Please note that returning unwanted items using this returns label means that a deduction of £3.50 will be made from your refund to cover the cost of this service.

If you need any support with your return please contact us|. We promise to refund you within 7 working days of the item arriving back with us.  

Return your unused purchase to us in its original packing within 60 days to:

Home Deco London Returns Department,
Unit 2A New House Farm,
Little Laver Road,
Ongar, CM5 0JE